Microsoft recently announced an exciting new improvement to Bing, its search engine, powered by the company’s own text-based conversational AI, ChatGPT. The improvement was specifically designed to reduce the frustration of customers with ChatGPT-powered Bing searches.
ChatGPT is a natural language processing system that understands the intent of someone searching through Bing. By understanding user input better, the goal of ChatGPT is to provide more accurate results to queries than standard search engines, such as Google.
Microsoft’s new improvement means that ChatGPT-powered Bing queries will now be able to suggest multiple keywords and phrases when queries don’t produce results. The added power of predictive capabilities should result in fewer failed searches and a smoother process for Bing users.
Furthermore, this new adjustment to ChatGPT-powered Bing is designed to subtly boost relevance and accuracy of search results. Instead of suggesting a single keyword or phrase, the system will now provide up to three words or phrases, giving the user the freedom to pick the most suitable one for the query.
But Microsoft didn’t stop there. It has also made it easier for the user to understand what the system has to offer. By displaying results from its suggested keywords or phrases next to each other in the search engine, customers can quickly and easily get a better feeling for the results presented by ChatGPT-powered Bing.
At the moment, the improvements are being made on Bing’s desktop platform, where conversations between the customer and the AI are hosted. In the near future, it is expected that the same improvements will be brought to the mobile version of Bing.
Microsoft hopes that the new capabilities of ChatGPT-powered Bing will reduce customer frustration and make searching with the engine quicker and easier. For those who are new to using the search engine, knowing that the system is backing them up with multiple keywords and phrases should make them more confident in performing searches.
No doubt, Microsoft’s recent investment in ChatGPT-powered Bing will improve the user experience for everyone involved. The added predictability should result in improved relevancy of results and a far smoother process for all users.
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