Google Fi, the cell network provider owned by Google, has recently confirmed a customer data breach, leading to stolen personal information. This incident has sparked concerns over the safety of user data, especially since the company was believed to be one of the most secure networks on the market. Google Fi notified their customers of… Continue reading Daily Crunch: Cell network provider Google Fi confirms customer data breach
Category: customer
Where should sales sit in product-led companies?
Product-led companies rely on an innovative approach to customer engagement, focusing on delivering a superior product experience and utilizing product itself as their primary driver of growth. Since the product is at the center of the user experience, product leadership must take the lead in driving strategy and vision for the company. However, in such… Continue reading Where should sales sit in product-led companies?
Walmart-backed PhonePe’s
PhonePe, a digital payment platform backed by Walmart, is taking the Indian market by storm. Its nine-month 2022 revenue surged to a record-breaking $234 million, up from $96 million in the same period a year earlier. This represents a whopping 142% year-on-year growth and highlights the company’s remarkable success in the country. PhonePe was the… Continue reading Walmart-backed PhonePe’s
Utilities Use Customer Dollars to Pay for Their Lobbying. Here’s How Lawmakers Can Stop It
As utility companies are essential fixtures in our lives, it can be easy to overlook the influence and power that these companies can wield. One area where this influence can be leveraged, however, is in the realm of politics and lobbying. Hundreds of millions of dollars are spent annually by utility companies to influence policies… Continue reading Utilities Use Customer Dollars to Pay for Their Lobbying. Here’s How Lawmakers Can Stop It
Microsoft to lay off 10,000 workers, blames decelerated customer spending
Microsoft Corporation, one of the world’s largest technology companies, has announced a surprise move to lay off 10,000 workers. The company blames the decision on weakened customer spending, a trend that has caused Microsoft’s overall financial performance to suffer in recent years. Microsoft’s announcement marks a major strategic shift for the company, which has seen… Continue reading Microsoft to lay off 10,000 workers, blames decelerated customer spending
Google’s DeepMind says it’ll launch a more grown-up ChatGPT rival soon
Google’s DeepMind announced recently that it is ready to launch a more mature version of its Chatbot GPT, the ChatGPT. It is a chatbot-based language model built by DeepMind, a British artificial intelligence company owned by Alphabet that focuses on researching and developing machine learning algorithms in the field of artificial intelligence. ChatGPT is a… Continue reading Google’s DeepMind says it’ll launch a more grown-up ChatGPT rival soon
You’re not going to grow into your 2021 valuation
When setting objectives for your business growth, it’s important to plan realistically. Just because you think you’re worth a certain number next year, that doesn’t mean you’ll magically reach that goal if you don’t plan appropriately. Achieving your 2021 valuation requires hard work and dedication to strategic planning, marketing, and customer service. First and foremost,… Continue reading You’re not going to grow into your 2021 valuation
Product-led growth and profitability: What’s going on?
Product-led growth has become a popular strategy for many organizations in today’s digital economy. It’s a type of growth that organisations pursue when they’re looking to drive more revenue while ensuring customer satisfaction and loyalty. The idea is that the product itself is the primary driver of growth, rather than traditional methods like marketing, sales,… Continue reading Product-led growth and profitability: What’s going on?
Embracing digital commerce may be retailers’ best bet for staying ahead of a fast-moving industry
In today’s highly competitive retail space, embracing digital commerce may be the most viable strategy to stay ahead of the ever-changing industry. The rapid shift to e-commerce and digital payments has seen the traditional retail industry become increasingly reliant on digital technologies to stay ahead not just of their competitors, but also the rapidly changing… Continue reading Embracing digital commerce may be retailers’ best bet for staying ahead of a fast-moving industry
LastPass users: Your info and password vault data are now in hackers’ hands
Hackers have taken advantage of a security lapse in the popular password manager, LastPass, to gain access to users’ accounts. LastPass, the widely used online password and digital vault, recently announced that a malicious actor had accessed customer data. This security breach has caused a significant amount of concern among LastPass users. The hack has… Continue reading LastPass users: Your info and password vault data are now in hackers’ hands