Survey finds most people would rather switch companies than deal with AI customer service

Survey finds most people would rather switch companies than deal with AI customer service

In recent years, the rise of artificial intelligence (AI) has revolutionized various industries, promising efficiency and…

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ChatGPT: Everything you need to know about the AI-powered chatbot

ChatGPT: Everything you need to know about the AI-powered chatbot

Chatbot technology is becoming increasingly popular as businesses and organizations look to use AI-powered assistants to…

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AI This Week: Fifty Ways to Hack Your Chatbot

AI This Week: Fifty Ways to Hack Your Chatbot

AI advances are revolutionizing the customer service industry, with chatbots taking center stage as a low-cost…

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As net retention plummets, AI could be the savior software companies need

As net retention plummets, AI could be the savior software companies need

As technology continues to advance and evolve, the landscape of software deployment and revenue has been…

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Ford hires ex-Apple TV Plus chief Peter Stern to lead the customer software team

Ford Motor Company, one of the world’s leading automobile manufacturers, has just hired Peter Stern, the…

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Unveiling the winning formula: How B2C fintechs conquer customer acquisition

Unveiling the winning formula: How B2C fintechs conquer customer acquisition

As the world of digital banking and financial technology ( FinTech) continues to evolve, we are…

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Simon Data is putting customer data to work with $54M Series D

Simon Data is putting customer data to work with $54M Series D

Simon Data, a leading customer experience (CX) platform, recently announced that it secured $54M in Series…

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Meta plans AI-powered chatbots to boost social media numbers

Meta plans AI-powered chatbots to boost social media numbers

The world of social media is becoming ever more competitive, and companies need to keep up…

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Meta’s AI ‘personas’ might launch next month

Artificial Intelligence (AI) may soon be taking on a much larger role in our lives as…

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Study claims ChatGPT is losing capability, but some experts aren’t convinced

Study claims ChatGPT is losing capability, but some experts aren’t convinced

ChatGPT is a chatbot designed to talk like a human and has been used by businesses…

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