Microsoft is a leader in the gaming industry and their newest addition to the family of products proves it. The company has recently announced that it’s expanding its commitment to product repairability and will now offer official repair services for Xbox controllers.
Microsoft is dedicated to making gaming an inclusive hobby that’s accessible to everyone. That means providing consumers with the tools to keep their gear in fighting shape, even when they face wear and tear. Up until now, repair services for controllers have been hard to come by except from third-party options.
On a mission to make gaming more accessible, Microsoft is extending its repairability policies across all Xbox products. It’s the same mission behind the company’s recent push for Cloud gaming, which allows access to over 1,000 titles and services across any device. With repair-ability now added to the list, Microsoft is showing just how serious it is about providing an affordable and durable gaming experience.
Microsoft’s new repair services for Xbox controllers will be available through its dedicated Repair Shop. The repair-ability applies to both standard controllers and the more specialized Elite series controllers. Eligible hardware includes the Xbox Wireless Controllers and the Elite Series 2 controllers. Microsoft’s support and repair coverage applies to controllers manufactured in or after August 2016, so check your controller’s manufacturing date before attempting to get a repair.
The company is offering fast repair services for users. It doesn’t matter if the cause of the problem is physical damage or a manufacturing issue, Microsoft is offering the same repair process. They are also ensuring consumers receive the same experience if they choose to get their controllers serviced independently or through the company’s repair shop—which makes it easier for consumers to trust Microsoft’s dedication to repairability.
The move from Microsoft is a great one for gamers as it means they can be sure to find reliable and affordable services if their hardware fails. It’s also a testament to the company’s focus on inclusivity and accessibility. With more and more gaming hardware becoming cheaper and more affordable, the cost of repair is what keeps many people away from gaming. Microsoft’s repair pushes, both for the Xbox One and now the controllers, are helping ensure that everyone has an enjoyable and stress-free gaming experience.