Spyware maker LetMeSpy – a major developer of online surveillance and tracking software – has closed its doors after alleged hacker activity wiped out server data and destroyed customer databases.
On March 11, LetMeSpy abruptly announced on its website that it was “shutting down operations due to unforeseen hacker activity” and asked customers to “submit a request for refund” due to a “system failure”.
The company – which had created software to allow its customers to silently monitor and track their targets’ computers, smartphones, and other devices – did not reveal any details about the attack, making it difficult to determine why or how the data was lost.
However, experts believe that the incident was likely the result of an Internet attack called data wiping, which is designed to erase data from computer systems without leaving any trace. Such attacks are popular among malicious hackers who wish to destroy evidence of their illicit activities, including stealing sensitive data or financial information.
The company’s sudden closure has left customers in the lurch, with no way to recover lost data or services. Those affected by the attack now have little recovery options, with legal recourse likely to be the only recourse.
The closure of LetMeSpy serves as a reminder of the risks businesses, especially those in the data security industry, face from cyber attacks. The incident highlights the need for companies to invest in cybersecurity measures, or run the risk of experiencing a similar incident.
Businesses should ensure they are prepared for such attacks and ensure their data is secure and protectible. It’s also important for businesses to always have a disaster recovery plan in place, in case of an attack of any kind.
For its part, LetMeSpy has apologized to its customers for the disruption and expressed its deep regret for having to close the business. Although there is no way of knowing how long it may take for the company to return, the incident serves as a cautionary tale to other businesses in the industry.