The Walt Disney Company have revealed plans to investigate the use of Artificial Intelligence (AI) technology in order to help reduce costs and improve processes and customer experiences across their various business segments. The company has been leveraging AI for some years now, but its latest investment shows that Disney is taking the technology more seriously than ever before.
The use of AI has become increasingly attractive to companies of all sizes, as it can help automate processes, greatly reduce costs, and enable them to better understand customer needs and preferences. Disney have already seen some success with AI, with its virtual assistant “Chatbot” helping customers book Disney vacations, and the company recently announced plans to use AI to optimize their supply chain.
However, Disney’s latest announcement reveals that they are increasingly looking to use AI to help cut costs across all areas of the business. Disney plan to use AI to automate certain processes, allowing teams to be creative and efficient. AI will also be used to improve customer experience, allowing customers to get more personalized service and faster response times.
In addition, Disney is looking to AI to help them identify areas of their business where they can reduce costs. AI can quickly and accurately analyze data to identify potential cost-saving opportunities, such as reducing waste or streamlining processes. AI can even help identify areas that may need to be cut altogether, such as outdated products or services.
Overall, Disney’s plans to invest in AI technology show their commitment to finding cost-saving solutions. With AI, Disney will be able to optimize their processes and improve the customer experience, whilst cutting costs and increasing efficiency. By leveraging AI, Disney will be able to remain competitive and continue to provide high quality services for their customers.
