T-Mobile is making a huge splash in the world of cellphone plans by introducing their all-new $100 unlimited-data plan. This plan, which tops both AT&T and Verizon’s highest-priced plans, is designed to give customers access to unlimited data, talk, and text while saving them money in the long run. The new plan is a much-welcomed… Continue reading T-Mobile unveils $100 phone plan, topping AT&T and Verizon’s highest prices
Category: customer
ChatGPT: Everything you need to know about the AI-powered chatbot
Chatbot technology is becoming increasingly popular as businesses and organizations look to use AI-powered assistants to help provide customers with a quicker, more efficient experience. One such tool is ChatGPT, an AI-powered chatbot created by Microsoft. ChatGPT is designed to help businesses and organizations quickly and efficiently provide customer service. What is ChatGPT? ChatGPT is… Continue reading ChatGPT: Everything you need to know about the AI-powered chatbot
How any SaaS company can monetize generative AI
Generative AI offers a wide range of opportunities for SaaS companies to monetize. With its ability to recognize patterns and generate new, unique content, generative AI can be a powerful tool for companies to use for data-driven marketing and customer engagement, as well as to provide functional data-driven products and services. 1. Data-driven Marketing and… Continue reading How any SaaS company can monetize generative AI
AI This Week: Fifty Ways to Hack Your Chatbot
AI advances are revolutionizing the customer service industry, with chatbots taking center stage as a low-cost option to handle customer inquiries. Chatbots are emerging to be an effective and efficient solution to customer service issues. As technology evolves, it’s important to stay ahead of the curve, and to that end, here are fifty ways to… Continue reading AI This Week: Fifty Ways to Hack Your Chatbot
This week in AI: Amazon ‘enhances’ reviews with AI while Snap’s goes rogue
This week, two of the biggest tech giants, Amazon and Snap Inc. made news in the AI field. On one hand, Amazon announced the use of AI to enhance customer reviews, while on the other, Snap Inc. saw its AI-powered ‘filter’ turn rogue, leading to the termination of the company’s recently released video calling filters.… Continue reading This week in AI: Amazon ‘enhances’ reviews with AI while Snap’s goes rogue
Nailing subscriptions in India
The subscription-based business model is quickly gaining traction in the Indian market. Emerging directly from the convenience economy, subscription services are allowing customers to access products and services, without having to purchase them outright. This trend is particularly noticeable in the e-commerce space, where subscription-based services such as music streaming, video streaming, food delivery, and… Continue reading Nailing subscriptions in India
As net retention plummets, AI could be the savior software companies need
As technology continues to advance and evolve, the landscape of software deployment and revenue has been affected by the increasingly low rates of net retention experienced by companies. Net retention, the rate at which users remain engaged in a software product over four or more quarters, is used as a key foundation for company success… Continue reading As net retention plummets, AI could be the savior software companies need
Ford hires ex-Apple TV Plus chief Peter Stern to lead the customer software team
Ford Motor Company, one of the world’s leading automobile manufacturers, has just hired Peter Stern, the former Apple TV Plus chief, to lead its customer software team. Stern boasts an impressive resume, having held leadership positions at Apple, Microsoft, and Amazon. He is known for having helped to establish and grow Apple’s video streaming service,… Continue reading Ford hires ex-Apple TV Plus chief Peter Stern to lead the customer software team
Sure AI is hot, but is it an actual market or a platform piece?
In recent years, the market for artificial intelligence (AI) has grown exponentially, as businesses and organizations of all sizes have begun to see the potential of integrating AI technology into their operations. AI is increasingly seen as essential to many aspects of business, from customer service to marketing to product development, and the promise of… Continue reading Sure AI is hot, but is it an actual market or a platform piece?
Pitch Teardown
Keen investors are familiar with the pitch decks that startups put together to woo potential investors. One company who recently made the rounds with a pitch deck was ANYbotics, a robotics company that closed their Series B with a $50 million investment. The company specializes in legged robots that traverse terrain and handle escalating complexity… Continue reading Pitch Teardown